About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
About the Role:
We are seeking an experienced Dev Ops Team Lead/Manager to oversee and guide a team of talented Dev Ops engineers in managing multiple projects and supporting various products within Intermedia. The ideal candidate will possess a strong technical background in Dev Ops practices, combined with excellent leadership and project management skills, to ensure the efficient and effective operation of our CI/CD pipelines, Kubernetes clusters, and automation processes.
Responsibilities:
Leadership & Management:

• Lead and mentor 3 small teams of Dev Ops engineers, fostering a collaborative and high-performance work environment.
• Allocate resources effectively across several projects and products, ensuring timely delivery and high-quality support.
• Conduct regular performance evaluations, provide feedback, and identify opportunities for professional development.
• Drive continuous improvement initiatives and best practices within the Dev Ops team.

Technical Oversight:

• Oversee the creation, maintenance, and troubleshooting of CI/CD pipelines using Azure Dev Ops in a highly available production environment.
• Manage and support deployments to Kubernetes clusters, including the creation and updating of Kubernetes manifest files, Docker files, and Docker builds.
• Oversee the development and maintenance of automation scripts (Power Shell, Bash, Python) to support highly available production environments, participate in code review.
• Ensure effective monitoring and logging using systems such as Elastic Search, Prometheus, Grafana.

Operational Support:

• React on alerts, create incidents, create awareness, gather resources to work on resolution of critical events.

Required Skills & Qualifications:

• 5+ years of Dev Ops experience, with at least 2 years in a leadership or management role.
• Experience in creating and troubleshooting CI/CD a highly-available production environment.
• 2 years of experience supporting deployments to Kubernetes clusters in a highly-available production environment.
• 2 years of development and support of automation scripts in Power Shell, Bash, or Python.

• 1 year of troubleshooting experience using logging and monitoring systems (Elastic Search, Graylog, Grafana, Azure Application Insights).
• Proficient in Windows and Linux Administration.
• Experience with DNS records management and certificate management in a highly available production environment.
• Experience using and troubleshooting Ansible/Terraform playbooks.

Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.