Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

About CDW
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.

CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.

Job Summary
The role of Technical Delivery Manager within CDW Professional Services is to consult, design, plan and carry out technical governance on complex multi technology/vendor projects acting as the conduit between Solutions Architects and Professional Services during pre-sales and delivery. Once a project is in flight the Technical Delivery Manager will act as the technical lead working closely with the Programme manager to identify risks and in turn support the project team with mitigation plans. They will ensure they lead on any technical escalations to ensure standards and quality are met throughout the project lifecycle.

Key responsibilities

• Will take ownership and lead the design and delivery of services across a wide range of clients and technologies.
  
• Acts as a coach / mentor and technical escalation in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures.
  
• Working collaboratively with Sales, Projects Practice, Pre-Sales, Customers and other parties as required.
  
• Creation of technical documentation as and when required.
  
• Supporting / reviewing High Level Designs
  
• Supporting / reviewing PS Costings sheet
  
• Low Level Designs
  
• Statement of Works (So W)
  
• Ability to run project design workshops.
  
• Renew / upgrade required certifications.
  
• Takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters.
  
• To assist in the design of Proof of Concept to support the delivery of a solution.
  
• To create/support the creation of test documentation and test scenarios.
  
• Ensures personal and business objectives and set KPI targets are met or exceeded.
  
• Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement.
  
• Provides technical leadership within the team and contributes towards strategic technical roadmaps – working with pre-sales, partner management and CTO teams.
  
• Accountable as lead technical role for one or more projects they are assigned.
  
• Acts as a coach/mentor for other co-workers.
  

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualifications, Skills & Experience

• Demonstrable skills and knowledge in multiple technology areas
  
• Professional certifications e.g. TOGAF, ITIL, Prince2
  
• Previous Professional Services / Consultancy role experience
  

Essential Attributes

• Quality focused with excellent attention to detail.
  
• Excellent communication skills
  
• Ability to provide technical leadership on large multi technology projects
  
• Ability to effectively manage own time.
  
• Experience and ability to develop and build relationships with a range of stakeholders.
  
• Works well as part of a team and can be self-motivated when required.
  
• Continually looks for opportunities for self-improvement and innovation.
  
• Supporting of pre-sales activities/engagements
  

More about CDW and your career with us:
At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW. Because diverse perspectives bring forth better problem solving — and better solutions for our customers in a rapidly evolving technology landscape.

CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.
We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.

Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it?

What we offer:
Life Assurance
Competitive Contributory Pension
Private Medical Insurance
Enhanced Maternity Pay
25 days holiday + bank holidays
Option to buy additional holiday
Dental Insurance
Season Ticket Loan + additional perks

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.