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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

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MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

MUFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.

Please visit our website for more information - mufgemea.com.

The KYC Renewals team is part of the Client Management Services, which is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to MUFG Securities both in London and in Amsterdam.

NUMBER OF REPORTS WITHIN DELEGATED LINE MANAGEMENT

Up to 8

MAIN PURPOSE OF THE ROLE

As part of the Client Management Services KYC Leadership team, the individual would be responsible for the oversight and management of KYC renewals across securities. The primary responsibility of this individual will be to ensure the team provide effective and timely completion of all KYC renewal related tasks for existing business relationships within MUFG Securities. The individual would also support KYC for MUFG Bank. London branch as needed.

The portfolio under management of this role ranges across various entities types and jurisdictions globally.

This individual will work closely with the Head of KYC, and other leads across London and MGS within Client Management Services. The role will hold a high level of responsibility and exposure to senior management across MUFG Securities, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on procedural / process aspects.

This individual will be a key representative and focal point within Client Management Services. Working closely with stakeholders to ensure MUFG understands all associate risks and maintaining the highest standards, whilst managing business needs. In depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of related of business processes.

A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the on-boarding service provided to the customer and the business.

KEY RESPONSIBILITIES

• Responsible for Team’s delivery: :Ensure that all Customer Due Diligence reviews are completed effectively and within the prescribed renewals cycle for existing customers across MUFG Securities both in London and in Amsterdam (Securities), ensure that all applicable “Know your Customer” requirements have been met for continuation of ongoing business relationship and ensure that the business remained fully compliant with the Securities’ AML policy and all applicable regulatory requirements.
• Conduct end to end KYC for Renewals and event driven reviews to highest quality standard and ensure processing workload within team members is shared in a fair manner
• Renewals Book planning, assignment and forecasting of volumes: Engage with Renewals Book Of Work (BOW) team to ensure planning and forecasting of Renewals Book for Securities is completed atleast 4 months in advance of the Bo W period; this is typically undertaken bi-annually. Renewals book responsibility includes assignment of Renewal clients within the team promptly and appropriately, no later than 3 months before due date
• Ensure Event Driven Reviews are assigned, undertaken promptly and completed within the prescribed cycle
• Ensure KYC remediation (as required) is completed within the prescribed timeframe
• Senior Subject Matter Expert (SME) : with hands on end to end KYC processing:Act as a senior SME within the Securities and FI Divisions in relation to all KYC aspects from processing to queries management
• Escalation point for the Securities renewals team: Ensure all escalations from internal and external stakeholders are addressed promptly, ensuring compliance with AML policy and regulations.
• Representing Securities Renewals Team: Represent the Team and Division to key stakeholders on KYC Renewal matters (stakeholders include management, compliance, regulators, and auditors). This is a key aspect of the role, and as such the individual will need to be able to present clear and concise information confidently at all levels
• Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC Onboarding to create, develop, and publish a suite of Management information reports – both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to an exceptional standard
• Training, Development & people management: Provide general support to the Head of KYC Renewals and share responsibility for the Training, Development & people management within their area and may also be required to provide training or presentations to their respective business lines.
• Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change.
• Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed.
• Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency.
• When there is a business requirement the role will also have to be flexible to provide support of the KYC process for periodic reviews/event driven reviews for bank Clients.

WORK EXPERIENCE

Essential:

• 10 years’ experience in Anti Money Laundering, fraud and bribery or Financial Crime roles
• Experience within Corporate & Investment Banking, Capital Markets or Securities and exposure to related entities is essential
• Experience of personnel and strategic management is key

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential

• Awareness of UK & European Anti-Money Laundering regulations
• Awareness of Markets Regulations ( FATCA/CRS, MIFID II, emir, SBSD, Volcker)
• KYC SME with hands on experience in end to end KYC
• Strong understanding of Banks and NBFIs especially, Fund Managers, Hedge Funds and Insurance entities
• Knowledge of various corporate structures
• Able to communicate effectively to key stakeholders at all levels and drive positive outcomes
• Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed
• Self-motivated to find solutions
• Attention to detail is essential
• Ability to effectively utilise Microsoft Office (particularly excel and power point)
• Experience of preparing MI and presentations

Education / Qualifications:

Preferred:

• Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable.
• Languages skills are not mandatory but would be beneficial as this role covers EMEA.

PERSONAL REQUIREMENTS

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritize work accordingly
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurized environment
• Strong numerical skills
• Excellent Microsoft Office skills
• A confident approach, with the ability to provide clear direction to your team
• Excellent managerial/leadership experience
• The ability to lead a high performing team
• A strategic approach, with the ability to lead and motivate your team
• The ability to articulate and implement the vision/strategy for Client Management Services

Please note, MUFG operate a hybrid working model – 3 days office based (London)/2 days working from home.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.