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CHS Inc
Customer Service Representative
Starbuck
November 9, 2024
Summary
Schedule: Monday-Friday 8AM-5PM
Responsibilities
- Complete general administrative duties on time with high quality.
- Answer incoming phone calls, greet and assist visitors, and direct patrons to appropriate personnel.
- Set up customer contracts, process invoices, transfer documents and perform accurate data entry into various systems.
- Collect direct payments, reconcile credit card receipts, and prepare deposits.
- Coordinate truck freight schedules, weigh trucks and document information.
- Assemble and maintain files including accurately entering all information, keeping files updated and maintaining complete electronic file documentation.
- Order office supplies and maintain a clean office.
- Schedule meetings, arrange facilities, logistics and catering and distribute meeting information.
- Assist in preparing presentations, organizational charts, phone lists, etc.
- Provide clear communication with location managers, board members, and patrons.
- Manage multiple projects and prioritize work to meet all required timelines.
- Maintain a full understanding of company products and services.
- Work with sensitive material and maintain highest level of confidentiality and integrity.
- Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
- Perform other duties as needed or assigned.
Minimum Qualifications (required)
- 1+ years of experience in Office and Facilities Services
- 1+ years of experience in Administrative Support
- High School diploma or GED
Additional Qualifications
- Proficient in Microsoft Office suite
- Strong communication skills, both verbal and written
- Basic math skills
- Ability to work extended hours during peak seasons to meet business needs
- Ability to travel occasionally
- Farming background or agriculture/fertilizer experience, preferred
- Familiarity with accounting software, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
Physical Requirements
- Ability to sit, stand, push, and pull frequently
- Ability to lift up to 20 lbs
- Ability to speak frequently
Career Band: Production, Administration & Technical Career Level: Experienced
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