United States Job Openings

Xerox

Deployable Support Representative

Norfolk

FULL TIME

September 12, 2024

Are you interested in living in a new place around the world? Want to have an opportunity to support the United States Navy? This position will be deployed in Rota, Spain with the US Navy.

We are seeking a dedicated, customer-oriented professional with strong mechanical aptitude to join our team in supporting fully docked Naval ships. This role requires the ability to obtain and maintain a Department of Defense security clearance. While prior military experience is highly valued, we are open to training the right candidate who meets our qualifications and demonstrates the potential to excel in this role. If you are mechanically skilled, eager to learn, and ready to work in a critical defense environment, we encourage you to apply.

Primary Responsibilities:

Perform equipment modifications to Military standards/specifications
Diagnose and repair all scoped equipment
Perform remote service support to Navy
Supply and Parts ordering, tracking, delivery and overall management
Must be able to lift 50 lbs
Must be able to bend, climb and kneel
Anticipates customer needs and identifies appropriate alternatives
Provide a support role during the rollout of the technical solutions and equipment
installations
Provide service activity, repairs, retrofits, and maintenance activities on Xerox
equipment
Actively communicate with colleagues to share technical information.
Manage relationships with the client to optimize customer satisfaction.
Ability to travel on short notice if required.
Must have or be able to obtain Secret clearance.

Desired Skills:

Prior Navy or Military Veterans are desired
Strong interpersonal, organizational and communications skills
Ability to work a flexible schedule.
Ability to successfully interact with Military Officers
Ability to multitask and prioritize many initiatives simultaneously.
Ability to manage / work in a cross-functional team / environment.
Ability to grasp technical information of Xerox products.
Experience working within virtual teams
Experience in a field-based service role.
Skills in the use of diagnostic tools, such as multi meter’s

Pre-requisites:

Able to work independently
Must be able to travel (passport required)
Candidates must possess or can obtain a DOD Secret Clearance
Intermediate computer skills (Microsoft Office 365, Share Point, One Drive) required
Experience with troubleshooting application & network related issues with

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