United States Job Openings
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Transdev
Dispatcher
Grayslake
FULL TIME
November 14, 2024
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$23.00/hour depending on experience.
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Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.
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Paid time off & vacation.
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Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
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Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
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Manages emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
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Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.
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High school diploma or equivalent
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Technical degree preferred
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3-5 years' experience
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Excellent verbal and interpersonal skills.
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Problem solving and analytical abilities.
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Excellent customer service skills
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