About Fire Department Coffee:
Fire Department Coffee is more than just a coffee company — we’re a community united by a shared passion for great coffee and a mission to serve our communities. As a veteran-owned business, we take pride in delivering great-tasting coffee that fuels our mission to give back to sick and injured firefighters. We are seeking an Events Specialist to join our team!
Responsibilities are as follows:

• Collaborate with management teams to stay updated on new products, services, and policies
• Engage with clients in a friendly and professional manner while actively listening to any concerns or inquiries they may have
• Completing weekly spreadsheets
• The successful candidate will be responsible for planning, coordinating, and executing community engagements and field events.
• This role requires excellent organizational skills, budget management capabilities, and the ability to travel as needed.
• Work with cross-functional teams to help coordinate event logistics, including venue selection, vendor relationships, speaker preparation, AV requirements, catering, and transportation as needed
• Work with the broader team to coordinate event registration processes and attendee communications.
• Follow budgets for trade shows and events
• Provide detailed post-event inventory and community engagement reports and analysis
• Work with internal management on company participation in events including event selection, internal staffing, travel coordination, and on-site management as needed.
• Ensure all marketing materials, inventory, samples, and promotional items are available for events
• Be available to travel to events as required, including evenings and weekends
• Maintain an organized inventory of event supplies and promotional materials.
• Ability to lift and transport event materials as needed
• Flexible working hours, including evenings and weekends, especially during events
• Content creation and occasional on-camera appearances.
• Other duties as assigned

Qualifications (Required):

• Strong project management skills and the ability to handle multiple tasks simultaneously
• Excellent written and verbal communication and interpersonal skills
• Previous experience in customer service or other related fields
• Previous team experience
• Previous event experience
• General computer knowledge
• General knowledge of Excel/Google Sheets and Word/Google Docs
• Ability to oversee and coach multiple team members
• Positive and professional demeanor
• Valid US Driver's License and ability to travel across state lines
• Self-motivated, team-oriented

Communication method(s) used:
Email
Phone
Chat
In-Person
Job Type:
Full-time (Schedule will vary based on events scheduled. M-F with occasional weekends.)
Salary: $20-$25 per hour based on experience.
Work Location:
In-person / Event locations, on-site at the Rockford location when not at events.
Benefits:

• Health Insurance
• Dental and Vision
• 401k with company match
• Paid Holidays (for full-time employees)
• Paid Sick Days (for full-time employees)
• Coffee Benefits

Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Rockford, IL 61103: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person