United States Job Openings

Enterprise Mobility
Exit Booth Agent - IAH Airport
Houston
FULL TIME
November 14, 2024
Overview
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position
This position is located at: 17300 Palmetto Pines Dr Houston TX 77032
This position pays up to $16 / hour ($13.00 per hour plus performance based incentives)
A pay differential will be paid as follows:
Must be able to work the following schedule:
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Responsibilities
- Prepare all rental documents accurately and completely
- Verify car information and VIN number for security and car control
- Provide additional service to Emerald Aisle members by offering our refueling option
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
- Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
- Provide all customers with undivided attention while assisting them at the exit booth
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Qualifications
- Must be at least 18 years of age.
- Must have a valid driver's license with a good driving record, no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment).
- No drug or alcohol related conviction on driving record in the past 5 years
-
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a minimum of 6 months customer service experience within the last 5 years (Retail, hospitality, or restaurant)
- Must be able to work the following schedule: Tuesday-Saturday 4pm-1am
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