Express Lube Service Consultant

Bergstrom Buick GMC of Appleton

WHAT YOU'LL DO

• Act as the liaison between the guest and our Service Technicians
• Ask the right questions to the guest and relay that information to the Technicians to ensure the vehicle is serviced accurately the first time
• Walk through diagnosis with guest in non- technical terms
• Provide guest with complete and accurate estimated cost of repairs
• Provide timely and prompt status updates to the guest by keeping them updated on their vehicle status

Schedule: Monday-Friday 9:00 am to 6:00 pm, occasional Saturday 8:00 am to 3:00 pm in exchange for a weekday off.
Annual pay averaging $45,000+ year based on $16.00/hour plus a monthly performance based bonuses.

WHO'S RIGHT FOR THE JOB?

• Previous experience as a Service Advisor or Service Writer preferred
• Detail, quality, and service orientated
• Upbeat and positive personality
• Active listening skills
• Ability to provide excellent guest service
• Strong communication skills
• Ability to build relationships with team members and guests

OUR COMMITMENT TO YOU

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
• Two weeks of PTO upon start date (for FT team members)
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members)
• Wellness Program
• Free Team Member Clinic
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

WHAT MAKES BERGSTROM DIFFERENT:

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300+ team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
• Received Glassdoor's "Best Places to Work" award
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin