United States Job Openings

Landmark Theatres
Floor Staff/Cashier
Scottsdale
FULL TIME & PART TIME
November 3, 2024
Our employees represent the personality of our theatre, and we are looking for flexible and adaptable staff that possesses an eye for detail and a love of film. Our starting wage is $16.00.
Essential job duties and responsibilities include, but are not limited to:
- Assisting our guests efficiently, courteously, and accurately
- Cleaning and maintaining theatre facilities, including food preparation areas, auditoriums, and other facilities
- Supporting a friendly, cinema-centric, guest service-oriented atmosphere through daily interactions with teammates and guests
- Displaying and cultivating a passion for our company and the general film community
- Understanding and applying any applicable health codes, alcohol service laws, and/or food-service guidelines
- Greet and welcome each customer
- Accurately use the point-of-sale system to process transactions and payments.
- Assist customers with hard of hearing and issue closed caption devices (in-theatre set up), knowledgeable of amenities associated with each film.
- Report safety and security concerns to management (trip hazards, lights outs, broken seats)
- Assist with movie/seat selection and answer general questions
- Answer incoming phone calls and provide general theatre information
- Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory
- Upselling and suggestive selling concession items with each transaction
- Accurately use the point-of-sale system to process transactions and payments.
- Operating and maintaining all concession and kitchen equipment
- Perform daily opening and closing duties in assigned areas
- Receiving and putting away deliveries (stock)
- Knowledgeable of concession products and offerings
- If applicable, verify identification for alcohol beverage sales- customer must be at least 21 years of age.
- Auditorium Announcements (greeting, promotions, and safety information)
- Maintain cleanliness in lobbies, auditoriums, restrooms, and back of house areas
- If applicable, assist customers with locating their reserved seat
- Control theatre access by ensuring customers have the appropriate tickets and direct customers to the correct auditorium.
- Perform auditorium checks to monitor picture, sound quality, temperature, and general atmosphere, including disruptive behavior (talking, cell phone usage, suspicious activity, etc.)
- Flexible Schedule
- Opportunities for advancement
- Free movies
- Free popcorn and soda
- Select Concessions Discounts
- Employee Assistance Program
- 401(k) retirement with company match*
Qualifications, Skills, and Abilities:
- Must be at least 18 years old
- Must be available during peak business hours (Nights, Weekends, and Holidays).
- Cash handling experience is preferred.
- Problem-solving and decision-making skills that result in creative ways to improve operations and resolve guest challenges
- Sharing enthusiasm and passion for the cinema, the arts, our business, and our company
- A positive attitude and contributing to a teamwork-oriented team
- Ability to work independently
- Ability to lift 50 pounds and stand for a long period of time
- Ability to comply with attendance and dress code policy
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Day shift
- Night shift
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