Disney's Hilton Head Island Resort

Oct. 15, 2024

Job Summary:

Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney’s Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests’ questions, share information and provide the “Disney difference” that brings people to Disney’s Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling!

Responsibilities:

Menus at the resort’s two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest’s wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney’s famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests’ questions, share information and provide the “Disney difference” that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success.

Basic Qualifications:

Here is what you will need to be successful in the job:

• You must be at least 18 years old
• This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays.
• Previous cashier experience
• Previous quick-service or related restaurant industry experience
• Attention to detail and follow-through to see projects to the end
• Ability to lift and carry 50 pounds
• Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft
• Excellent customer service skills

Preferred Qualifications:

It would be great if you were also able to demonstrate:

• Strong verbal and written communications skills
• Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative
• Problem-solving skills, and the desire to continually improve
• Ability to speak a language other than English

Additional Information:

All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:

• Disney Aspire – an education program that covers 100% of tuition at network schools
• Discounted meals during work shifts
• Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe’s, and Scott’s Fish Market
• Complimentary theme park admission for full-time and part-time positions after two weeks of employment
• Discounts on merchandise at Disney’s Hilton Head Island Resort and at Walt Disney World Resort