Apply for Hotel Night Auditor (Part Time) Role at Warehouse Hotel at Spooky Nook Sports

United States Job Openings

Warehouse Hotel at Spooky Nook Sports

Hotel Night Auditor (Part Time)

Hamilton

PART TIME

November 14, 2024

The Warehouse Hotel Auditor is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. He or she is also responsible for preparing daily financial reports for the hotel. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. This position's shifts will primarily be third shift (11pm-7am).
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:

Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
50% discount on Tuesdays at the Forklift and Palate Restaurant
35% off all Nook apparel
Free child watch (3-hour increments)
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses

Essential Job Functions

Greet, register, and assign rooms to guests
Use Visual One reports to complete occupancy reports, revenue reports, etc.
Position includes some indoor hotel security oversight
Clean and maintain the hotel lobby and common areas
Transmit and receive telephone messages
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make changes for guests
Make and confirm reservations
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Direct and coordinate all the duties of the shift
Resolve any problems that arise
Reconcile all transactions from the day before as part of the audit process
All other duties assigned

Basic Qualifications

18 years of age or older
High school diploma or equivalent
1-2 years of experience in a hotel front desk role
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States

Preferred Qualifications

Highly dependable with a history of consistent attendance and punctuality.
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Integrity to safeguard confidential information
Bilingual in English and Spanish is a plus

Working Conditions

Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs frequently, and up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.

We regret to inform you that this job opportunity is no longer available as it has expired

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