Position Title: Information Specialist
Reports to: Visitor Service Manager
FLSA Status: Nonexempt, hourly
Schedule: We are looking for Full time 40 hrs. Weekends and holidays are mandatory
Salary/Pay Range: $17.50 per hour. $1 pay differential for Cottonwood location
Benefits:
Sick and Annual paid leave accrued per pay period/all employees.
Full-time employees also get Health/dental/vision insurance and 401K available with 3% match after 90 days of employment
Summary
Performs a variety of interpretive information services duties related to park visitors and sales of bookstore publications and materials to the public.
Essential Duties and Responsibilities
Performs visitor service functions, greets and provides orientation to visitors, responds to inquiries related to parks, facilities, geography, habitat, wildlife, travel and local areas.
Sells bookstore publications and merchandise, keeps the sales floor clean and organized and cleans, wipes down and sanitizes work area as defined by CDC rules to maintain a safe and healthy working environment.
Maintains the appearance of the sales area, restocks the shelves, maintains a stock of free literature, makes copies of hand-out materials, and assists with mail-out information.
Assists in making daily entries in log books and accurately communicates safety, weather and other information to visitors.
Actively promotes JTNPA membership when making sales transactions
Opens and/or closes JTNPA cash register, reconciles sales monies at the end of each day if working late shift.
OVC pulls inventory from back.
JTVC must assist with trash removal, bathroom cleanup and stocking.
CWVC may take the company van when available.
Writes and sends an order bi-weekly. Writes change order. Sends deposits.
Supervisory responsibilities: None
Qualifications:
To perform successfully in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills and Abilities
Ability to determine visitor needs and be polite in all situations.
Knowledge of interpretive merchandise in order to assist visitors with bookstore purchases.
Effective interpersonal communication skills.
Operate a cash register and accurately count money.
Education and/or Experience
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills Ability to effectively present information and respond to questions from staff, clients, customers, and the general public. The ability to converse in a second language is beneficial, but not required.
Mathematical Skills
Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios and percentages.
Certificates/Licenses/Registrations
Must possess a current California State Driver's License
Physical Demands
The physical demands described here are representative of those that must be by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to stand, talk and hear. The employee is frequently required to walk and to reach with hands and arms. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required in this position include depth perception and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a public visitor center, usually under normal office temperatures. Occasionally higher than normal temperatures will be experienced. Noise levels in the work environment are usually moderate to loud.
You will be exposed to people from all over the world and many different cultures. You are representing not only Joshua Tree National Park but the United States as a whole. Be mindful of how you interact with the visitor. You are part of their experience.
Please email resume to erin@joshuatree.org
Job Types: Full-time
Salary: From $17.50 per hour
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends are mandatory

Ability to commute/relocate:

• Joshua Tree National Park, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to pass a Federal background check?
• Are you available to work weekends and holidays?

Work Location: In person
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• Are you available to work weekends and holidays?
• Are you able to pass a federal background check?

Work Location: In person