United States Job Openings

University of Texas at San Antonio

Lead Retention Specialist - TRIO Upward Bound

San Antonio

FULL TIME

September 21, 2024

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 12487
Full/Part Time: Full Time

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on X (formerly Twitter), Instagram, Facebook, You Tube or Linked In.

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and the UT Health Science Center at San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Applications will be accepted through 11:59 PM CDT on 10/07/2024. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: $40,000-$44,000 annualized, commensurate with education, experience and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials:
  • Resume and Cover letter are required.
  • Attach 2-3 professional reference contact information (phone number, email).


Essential Functions

Job Summary

This position will primarily work at Southside High School (9190 US-281 South #2, 1460 Martinez Losoya Rd, San Antonio, TX 78221). This position will also work at UTSA Downtown campus.

Supports the academic pursuit of all Upward Bound participants with particular emphasis on retention, academic intervention, support, and outreach.

Core Responsibilities
  • Develops and implements retention services at the school site by following up on existing initiatives and identifying new outreach opportunities.
  • Works in a team environment with the Project Director and Retention Specialists to promote student academic success.
  • Collaborates with High School Counselors and educators to determine an effective academic plan for Upward Bound Participants.
  • Develops and Conducts a workshop specifically designed to introduce students to college success techniques.
  • Reviews student records for retention issues; follow up on progress through personal contact and correspondence.
  • Coaches students through academic barriers that are preventing them from progressing toward high school graduation.
  • Provides intentional effective support services at the high school and enroll at a postsecondary institution immediately after graduation.
  • Coordinates referrals to appropriate offices, to resolve individual student challenges.
  • Documents and tracks student issues.
  • Implements Program's Satisfactory Academic Progress policies and procedures.
  • Collaborates with the High School Registrar, teachers, high school counselors, and students with the course registration process.
  • Collaborates with the Project Director and Program Coordinator in developing and executing the Upward Bound Summer program.
  • Maintains accurate student records and contact via a student database system.
  • Assists Project Director with Annual Performance Report.
  • Performs other duties as assigned.

Required Qualifications
  • Bachelor's degree in Education, Counseling, or related field.
  • Valid driver's license or ability to obtain one by the first day of employment.
  • Three (3) years of experience in TRIO programs or similar programs for various populations OR three (3) years of experience teaching, advising, and/or counseling at the secondary or post-secondary level.
  • One year of experience in each of the following:
    • Academic and career advising.
    • Working with a broad student population and applying academic intervention strategies including intrusive monitoring, early outreach, and academic survival techniques.
    • Providing direct case management services to secondary school students.
    • Developing and facilitating workshops.
  • Ability to work with sensitive information and to maintain the highest level of confidentiality.
  • Ability to work independently with minimal supervision.
  • Excellent communication and organizational skills.

Preferred Qualifications
  • Master's degree from an accredited institution.
  • Proficiency in Spanish (written and spoken).

Additional Information
  • UTSA is a tobacco free campus.
  • This is a security sensitive position. Employment is contingent upon a successful background check.
  • Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
  • Valid driver's license and Motor Vehicle Record (MVR) as applicable.

Working Conditions
  • During the summer program, will work at the college campus in which the program is being hosted.
  • Ability to work occasional after-hours and weekend.

Physical Demands:
  • Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally.
  • Exerts up to 10 lbs. of force occasionally.


This position will be primarily located on campus. Travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
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