United States Job Openings
Albertsons Companies
Loyalty Analyst, Partner Program
Pleasanton
FULL TIME
September 20, 2024
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose
: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
#bringyourflavor
#LI-LM8
What you will be doing
Albertson's Companies is looking for people who are interested in re-imagining the grocery experience by harnessing the power of member loyalty with best-in-class partners. The Loyalty Analyst, Partner Program will be responsible for supporting the management of Fortune 500 and niche partners including the day-to-day account management, quarterly business reviews, execution of a multi mullion dollar co-funded partner marketing budgets, and escalation of issues to appropriate teams and tracking resolution. Cross-functional collaboration across multiple internal teams (loyalty, product, divisions, accounting, and marketing) is imperative to define goals for the partnership and drive impact. Loyalty partnerships will serve as differentiated customer/member offering, creating brand awareness, growing loyalty program acquisition, digital engagement, sales and lifetime value through superior partnerships and associated marketing executions. Overall, this person will serve as a key representative, advocating for the loyalty program and our partners across Albertsons.
The position will be based in Pleasanton, CA.
Main responsibilities
- Manage day to day interaction with partners including marketing requests, troubleshooting issues as they come up, and pitching new opportunities to grow the program.
- Manage multi-million-dollar co-funded marketing program including agency management, budgeting and partner approvals.
- Create reports and presentations including Quarterly Partner Review presentations that highlight key business indicators and performance.
- Develop strong relationships with both internal and external teams to execute needle moving new ideas.
- Perform quantitative and qualitative analyses to support strategic projects and measure marketing effectiveness
- Communicate business performance in a clear and insightful way to the business to facilitate timely and informed decision making.
- Contribute to the overall development of strategic partnership plans for current and potential loyalty partners.
- Support loyalty partnership development plans, and process improvements for the team.
The salary range is $70,000 to $90,000 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay/Flexible Time Off, paid holidays (8-9 days annually) bereavement pay and retirement benefits (such as 401(k) eligibility.
We believe the successful candidate has these qualifications and experience:
- Bachelor’s or Master’s degree or equivalent experience
- Minimum 3 years working experience in Account Management, Loyalty Partner Marketing, or Marketing
- Highly analytical, strategic, and detail-oriented, with a commitment to excellence and a passion for understanding the business implications of analytical results.
- Proficient in using Excel, and Power Point for data manipulation, analysis, and charting.
- Experience with a Loyalty fuel reward program preferred.
- Excellent interpersonal skills with a focus on building long term relationships and the resolve and skill to turn a “no” into a “maybe” into a “yes.”
- Have a result-oriented approach, ability to problem solve and work efficiently within deadlines, and comfort with ambiguity.
- Ability to frame problems, use data to simplify and quantify impact, evaluate implications, and communicate insights.
- Flexible self-starter who flourishes in a dynamic, matrixed environment; must be able to work with minimal direction and be highly collaborative
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
A copy of the full job description can be made available to you.
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