United States Job Openings
HF Sinclair
Loyalty & Email Marketing Manager
Salt Lake City
October 27, 2024
Basic Function
HF Sinclair in Salt Lake City, UT is seeking a highly motivated and experienced loyalty program professional to join our Brand Marketing Team to take our loyalty program to the next level. Today we have our DINOPAY mobile app which offers mobile payments and fuel discounts to our consumers. We are looking to grow and expand our program beyond these capabilities to attract new consumers and retain ones, while also enhancing our value proposition for our Distributor Wholesalers to join and continue representing the Sinclair brand.
We are also looking to implement an automated email marketing program to support our loyalty program.
Job Duties
- Update and enhance our Loyalty Program with new creative structures, strategies and offers beyond fuel
- Build a Loyalty Program roadmap to continuously enhance & add new capabilities to the program to drive user acquisition, retention, and engagement
- Continuously assess the competitive landscape and update our discount offering in a strategic manner
- Create and launch the introduction of automated email marketing via consumer journey email campaigns to grow engagement with our brand and sales
- Obtain and analyze loyalty insights and data to continuously enhance our program
- Work with and support Brand & Strategy Manager and Advertising & Media Manager to create effective integrated marketing campaigns
- Work hand-in-hand with our GM of Payments & Payment Systems and our third-party vendors to continuously update our mobile app
- Lead & manage strategic partnership with external agency partners, including contracting
- Partner with the greater Marketing Team on pricing and discounting strategy
- Work with our distributors to continuously enhance our loyalty program
Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion
Experience
3+ years managing, growing and marketing a consumer loyalty program
3+ years creating effective and engaging email marketing campaigns
End-to-end experience managing creative production execution with agencies
Creating clear, effective and detailed agency briefs to ensure efficient execution
Experience working with a top tier customer loyalty & engagement platform and app (i.e. Punchh)
Delivering sophisticated projects by collaborating with and delivering through others
Managing medium to large marketing agency relationships
Creating new strategies and implementing them to deliver results
Engaging and collaborating with franchisees/distributors/retail site owners
Preferred Experience:
Experience in assigned petroleum product is preferred.
Education Level
Required Skills
Experience with understanding and self-service leveraging of insights from email marketing platform to modify and enhance journeys.
Understanding of multi-channel UI & UX and journey mapping from the consumer standpoint
Strong analytical skills with the ability to interpret data, analyze trends, and derive actionable insights.
Strong business and financial acumen
Proficiency in CRM software, data analytics tools, and Microsoft Office Suite
Creative thinker with a passion for innovation and customer-centric solutions
Presentation to groups of all sizes
Strong organizational skills & project management
Collaborating with team, cross-functional team and customers
Preferred Skills:
Experience working with Agile methodology and ways of working
Enhancing loyalty mobile app functionalities such as gamification, contests, 3rd-party offer development, etc.
Creation and programming of Salesforce Marketing Cloud journeys
Experience working with Salesforce Sales Cloud (or similar CRM platform)
Supervisory/Managerial Responsibility
Work Conditions
Travel – 10-25% by land and air required. Subject to all weather and varying road conditions.
Our One HF Sinclair Culture:
We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.
About HF Sinclair Corporation
Equal Opportunity Employer
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