United States Job Openings
Albertsons Companies
Manager Technical Services
Portland
FULL TIME
September 20, 2024
- Ensures all store orders are received and processed timely to facilitate efficient processing by Warehouse Operations and timely delivery by Transportation.
- Key Strategic Partner with Operations in developing or modifying store order deadlines, processing and delivery schedules to include other Company DC’s, Plants, and third-party cross-dock programs.
- Direct support services (technical support, problem resolution, training, access requests, print services and maintenance of critical business systems, etc.).
- Ensure procedures and controls are in place to optimize usage and execution of critical business systems.
- Provide internal and external communication with business units on system updates, operating schedules, system outages (and progress toward resolution.
- Collaborate with Supply Chain Services and Information Technology teams to drive better system and application performance and processes.
- Owns financial responsibility for System Support portion on the P&L: Expenses, Maintenance Contracts, Capital Budget justification and requests.
- Maintains accurate inventory and management of IT assets and coordinates repair or replacement as needed.
- Staff management, development and succession planning for Systems Support Analysts and Operators.
- Participate in Special Projects.
- Bachelor’s degree in information technology or computer science preferred, or related field experience.
- 5+ years’ experience in application support and/or computer operations.
- 5+ years’ experience in Supply Chain (Procurement, Warehousing, Transportation, Manufacturing).
- Subject Matter Expert for all technology and systems used at the Distribution center to include hardware and software solutions and all third-party applications and platforms.
- Possess in-depth knowledge and hands on experience with Supply Chain processes and applications (e.g. Buying, Warehousing, Transportation, Manufacturing, etc.).
- Possess good understanding of all aspects of DC Operations to facilitate recovery procedures for all job processing, network or hardware failures.
- Possess good communications skills, both verbal and written, and deal effectively with a wide variety of people in person and over the telephone.
- Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities.
- Possess the ability to concentrate on complex issues and deal with frequent interruptions.
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