United States Job Openings

T-Mobile
Mobile Associate Bilingual (Vietnamese)
San Jose
PART TIME
October 13, 2024
- Job Overview
- Job DescriptionJob Responsibilities:
- Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge Io T devices.
◦ Approaching service and sales needs with composure, integrity and compassion.
- Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
◦ Successfully identify and handoff small business leads.
◦ Support team initiatives and create an inclusive environment
*
*
- Education
- :
- High School Diploma/GED (Required)
*
- Work Experience
- :
- 6 months of customer service and/or sales experience, Retail environment preferred. (Required)
*
- Knowledge, Skills and Abilities
- :
- Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
- Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
- Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. ()
- Effective at balancing customer needs and performance goals. (Required)
*
- Licenses and Certifications
- :
- Additional Job Description• At least 18 years of age
- Legally authorized to work in the United States
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- High school or equivalent (Required)
- Vietnamese (Required)
- San Jose, CA 95122: Relocate before starting work (Required)
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