United States Job Openings

Northern Virginia Community College
Parking Operations Specialist (*Restricted)
FULL TIME
October 24, 2024
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
Duties and Tasks:
- Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
- Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
- Support duties include but not limited to: Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
- Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
- Operating a state enforcement vehicle while performing duties.
- Front Desk
- Manage Print Services
- Parking Enforcement
- This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.
- Ability to interpret and apply policies, procedures and guidelines.
- Communication and customer service skills
- Good problem solving and critical thinking skills.
Required Qualifications:
- Customer service experience
- Experience working in an office environment.
- Computer experience working in a Windows environment
- Valid Driver’s License
- Cash-handling experience
- Experience dealing with customer concerns and problems.
Supplemental Questions
- * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to
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