Northern VA Community College

Parking Operations Specialist (*Restricted)

FULL TIME

November 4, 2024

Posting Summary

Working Title
Parking Operations Specialist (*Restricted)

Role Title
Admin and Office Spec II

Role Code
19012-FP

FLSA
Nonexempt

Pay Band
02

Position Number
280R0785

Agency
Northern VA Community College

Division
NV280-VP Finance

Work Location
Loudoun - 107

Hiring Range
$35,000 - $45,000

Emergency/Essential Personnel
No

EEO Category
E-Paraprofessional

Full Time or Part Time
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-
No

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule
Monday through Friday 8:30am – 5:00pm

Sensitive Position
No

Job Description
General Description:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

Duties and Tasks:
  • Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
  • Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
  • Support duties include but not limited to: Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
  • Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
  • Operating a state enforcement vehicle while performing duties.


Essential Functions:
  • Front Desk
  • Manage Print Services
  • Parking Enforcement

Employees must reside in Virginia, Maryland or District of Columbia.
  • This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.


Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.


KSA's/Required Qualifications
KSAs:
  • Ability to interpret and apply policies, procedures and guidelines.
  • Communication and customer service skills
  • Good problem solving and critical thinking skills.



Required Qualifications:
  • Customer service experience
  • Experience working in an office environment.
  • Computer experience working in a Windows environment
  • Valid Driver’s License

Additional Considerations
Additional Considerations:
  • Cash-handling experience
  • Experience dealing with customer concerns and problems.

Operation of a State Vehicle
Yes

Supervises Employees
No

Required Travel
Maybe required to travel occasionally between NOVA Campuses.

Posting Detail Information

Posting Number
CLS_3374P

Recruitment Type
General Public - G

Number of Vacancies
1

Position End Date (if temporary)

Job Open Date
10/22/2024

Job Close Date
11/12/2024

Open Until Filled
No

Agency Website

Contact Name

Email

Phone Number

Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information
Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.
At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit our website.
NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.
We strive to ensure our employees have the tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at
The security of our students, faculty, and staff is very important at NOVA . Please take a moment to review NOVA’s Annual Security Reports
Diversity, Equity & Inclusion | Northern Virginia Community College
Learn more about Diversity, Equity & Inclusion at NOVA.

Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/


EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.


ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.


E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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