About Launch:
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Are you looking for a job you can have fun at? Are you looking for a fulfilling, rewarding
career where you can grow and thrive? Most of all are you looking for a career where
your creativity, integrity and diligence is valued? If you’ve answered yes, then you are
looking for a career with Launch!
At Launch we believe intreating our customers like long lost friends that we are excited
to see. We believe that families deserve to have an amazing guest experience while
creating unique memories that they will cherish.
We are a family entertainment company with locations across the United States. We
are continually expanding and are looking for individuals who like to think outside the
box, utilize their entrepreneurial skills, expand their horizons and grow with us.
The Position:
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Provide friendly, responsive service to create an exceptional entertainment experience
for our guests. A Birthday Party Host’s attitude greatly affects how Launch Family
Entertainment as a whole is perceived. As Party Host you will oversee the function of
your assigned birthday parties & group events. Your main functions are servicing
birthday parties and group events, properly verifying all waivers, preparing jumpers with
footwear and wristbands, upselling Krave items and party add-ons, and adhering to a
strict timing schedule.
Duties and Responsibilities:
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● Assist guests with waiver completion.
● Properly verify and save new guest waivers.
● Prepare guests for jumping to include wristbands and footwear (if applicable).
● Explain all trampoline and attraction safety rules to jumpers prior to the party
starting.
● Responsible for setting up, cleaning up, and maintaining party tables.
● Adhere to a strict party timing schedule.
● Serve food, beverages, and cake to party guests.
● Ensure there is adequate space/seating for all party guests.
● Ensure each party receives everything included in their package.
● Provide an exceptional birthday experience to birthday guest of honor and all
parents and guests.
● Keep event check in and work station area clean and organized.
● Monitor, clean, and organize the entire party room as needed.
● Restock any and all party supplies and party add-ons as needed.
● Monitor marketing flyer stocks and replenish as needed.
● Promote additional sales of party add-ons and merchandise.
● Ensure that all trash and debris are cleared from the party room after each
party/event.
● Ensure that all chairs, tables, and tablecloths are evenly aligned and tidy after
each party/event.
● Ensure all party gifts and belongings have left with the party guest of honor,
otherwise, contact party parents when time allows.
● Address thank you note to the birthday guest of honor after the party has
concluded.
● Complete opening and closing duties accordingly.
● Performs his or her job in a friendly, courteous manner at all times.
● Performs other duties as assigned by management or needed by the business.
Qualifications:
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● Willingness to be a team player and hard worker.
● Prior experience as a waiter/waitress or party host is preferred but not necessary.
● Must be able to communicate clearly with supervisors and managers but
especially with guests.
● Must understand and reinforce the Launch culture.
● Be able to reach, bend, stoop, and frequently lift up to 25 pounds.
● Be able to work in a standing position for long periods (up to 10 hours).
● Must be outgoing and able to interact and engage with all guests to enhance
guest experience.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 8 – 32 per week
Experience:

• Experience with children: 1 year (Preferred)
• Serving: 1 year (Preferred)

Ability to Relocate:

• Methuen, MA 01844: Relocate before starting work (Preferred)

Work Location: In person