Job Description

Job Duties

• Coach, manage, lead and grow a talented team of technical writers in the US and India that consistently delivers on projects.
• Supervise and mentor individuals within the team and grow a team of technical writers while providing feedback on their daily work.
• Update the strategies for creating, maintaining, and delivering excellent technical documentation.
• Update the quality guidelines and ensuring that all technical writers adhere to the company’s standard documentation procedures.
• Research, outline, write, and edit content, working closely with various departments to understand project requirements.
• Ability to understand complex products and translate the details from requirements into clear documentation.
• Gathering information from subject-matter experts and developing, organizing, and writing procedure manuals, technical specifications, and process documentation.
• Provide support and be the interface to the Co E team supporting all workstreams relating to the e-IFU corporate strategy.
• Support the policy definition with all regions.
• Coordinates and drives requirements related to technical documentation.
• Support all vendors in ensuring delivery of their deliverables (ie Translations, etc).
• Participates in design reviews to identify issues and recommends changes as appropriate.
• Evaluate and harmonize tools across regional technical writing teams.
• Support marketing team in developing customer-facing product documents such as MDS2 forms (Manufacturer Disclosure Statement for Medical Device).
• Assists with creating and maintaining facility-level procedures and work instructions for the all program.
• Supports product teams in implementing and verifying measures by providing guidance, helping to establish technical writing measures, and applying appropriate tools.
• Champions continued improvement of technical writing processes and tools. Collaborates with other facilities and corporate to facilitate improvements.
• Identifies and evaluates new technologies and tools related to e-IFU.
• Proposes solutions and helps define the future technical direction for documentation.
• Fully understands the products, how to utilize them and how to document the technical detail.
• Supports GUI definition and understands messaging/labelling required.

Job Qualifications

• BS Degree in English, Communications or a technical field bachelor’s degree.
• Minimum 10 years of professional experience within a medical device technical writing team.
• Minimum 7 years of working knowledge and understanding of technical writing, labelling and complex products.
• Management experience of resources.

• This position will be responsible for managing and growing a team of Technical Writers of all levels. (Principal, Staff, Senior)
• The position shall own the budget for the Technical Writing team
• Drives broader department efforts around culture, work, and values
• People leader, who resources look to follow.
• Strong writing and editing capability.
• Ability to understand complex products and translate the details from requirements into clear documentation.
• General knowledge of medical device standards.
• Self-motivated person that can work individually and lead a team of technical writers.
• Ability to express ideas clearly both in written and oral communications.