United States Job Openings

State Industrial Products

Service/Install Technician

Cleveland

FULL TIME

October 19, 2024

Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

WHAT’S IN IT FOR ME

We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we’d make a great team:

  • Earn more. With a guaranteed base pay plus monthly bonus.
  • Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
  • Work-life balance. Take a well-deserved break on us and enjoy time with your family and friends with generous PTO.
  • Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.
POSITION SUMMARY:
State Cleaning Solutions, Installation Technician is responsible for coordinating and completing required installs for the assigned district. This position will also support warehouse inventory initiatives and service call support.

POSITION RESPONSIBILITIES:
  • Manage Installs in the assigned region
  • Take installation requests from the manager for the district and record them for follow-up.
  • Ensure equipment and product is available prior to install to complete installs in one stop.
  • Control the quality of all installations including equipment, product and support material installations, i.e. wall-charts, MSDS, order guides, etc.
  • Manage Install schedule and assigned workflow
  • Assist in inter-district coverage when needed
  • Assist in inventory control and ordering
  • Submit asset movement forms for all inventoried equipment being installed.
  • Utilize our handheld device software for all parts, equipment and products delivered.
  • Improve technical knowledge of machines and equipment
  • Maintain contact with technical support from vendors.
  • Maintain equipment manuals and encourage access by all reps.
  • Assist with other service issues as assigned.
  • Respond to service requests from reps and supervisor
  • Maintain all company-issued equipment, vehicles, etc.
  • Other duties as assigned.
  • Must be able to work flexible hours as needed.
EDUCATION, SKILLS & ABILITIES:
  • Preferred previous warewashing/laundry experience.
  • Customer service/sales background
  • High school diploma
  • Ability to operate assigned vehicles according to corporate fleet policy
  • Proven ability to sell value added products.
  • High degree of mechanical aptitude (Plumbing, electrical, mechanical).
  • Efficient at problem troubleshooting and resolution.
  • Exceptional customer service skills and interface.
  • Must be able to lift up to 60 lbs.
EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
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