United States Job Openings
State Industrial Products
Collections Specialist
Cleveland
FULL TIME
October 27, 2024
WHAT'S IN IT FOR YOU:
We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we’d make a great team:
- Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
- Work-life balance. We work a typical Monday-Friday 8a-5p work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. And take advantage of our hybrid work model, by working from home 2 days per week.
- Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. We offer an on-site gym and an annual wellness program. Our corporate office is also a nicotine-free facility.
- Responsible for collections of outstanding accounts receivable dollars from customers and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency
- Responsible for calling delinquent accounts
- Provide timely follow up calls and emails on all payment arrangements
- Responsible for the collection of accounts deemed to be delinquent and determining when these accounts should be referred to an outside agency or attorney for further collection effort.
- Provide credit analysis on existing and new customers and communicate professionally on open items needed for credit approvals
- Responsible for analyzing credit and financial reports to determine risk involved in potentially loaning or extended credit to customers, sales force, and/or contractors
- Investigates and resolves matters of significance on behalf of management
- High school diploma or equivalent
- Bachelor degree in accounting or finance, preferred
- 2+ years of collections and credit analysis experience or call center experience
- Aptitude for problem solving
- Basic knowledge of accounting, risk assessments, attention to detail, data analysis and ability to multi-task
- Understanding of accounts payable/general ledger systems
- Ability to work independently and within a team environment
- Possess ability to evaluate and improve business processes
- Possess appropriate problem solving and decision-making skills
- Excellent oral and written communication skills
- Excellent customer service skills
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
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