Sr. Employee Relations Business Partner – Remote US

About the Role:

As a Sr. Employee Relations Business Partner, you will provide expertise in all aspects of employee relations in a fast-paced, high-volume environment. You will design, execute, and monitor HR programs and policies, offering strategic guidance to People Business Partners (PBPs) and drive operational excellence in investigative processes and resolution.

Key Responsibilities:

Build and Develop Employee Relations Programs:
Design and implement strategies for a scalable ER program, ensuring consistency across the account.

Conduct Investigations and Ensure Compliance:
Manage complex ER cases, including interviews, documentation, and resolution. Track case status, coordinate input from multiple stakeholders, and partner with PBPs and legal counsel to assess risks. Provide guidance on compliance with global employment laws, ensuring policies are up-to-date. Share best practices and standardized measures to evaluate effectiveness.

Provide Consultation and Guidance:
Advise on employee relations matters such as investigations, conflict resolution, performance issues, and ADA accommodations. Make data-driven recommendations to improve ER processes. Act as a resource for interpreting policies and provide guidance on best practices.

Improve Employee Experience:
Serve as an advisor to employees and managers on workplace matters. Facilitate training on investigations, performance management, compliance, root cause analysis and engagement action plans. Conduct follow-ups to ensure sustained resolution of issues and collaborate with Learning & Development to deliver training content.

Develop Systems and Reporting Capabilities:
Improve systems for collecting and tracking data related to ER cases, develop reporting capabilities, and deliver insights to business leaders. Use metrics to inform strategic decisions.

Performance Management and Policy Design:
Partner with PBPs to design performance management policies and templates. Provide coaching on performance improvement plans, structured coaching, and other interventions. Facilitate the change management and application of best practices across the team.

Policy Development and Compliance:
Assist in policy content redesign and recommend changes based on root cause analysis. As a subject matter expert, ensure alignment with global employment laws, providing strategic counsel on policy interpretation.

Qualifications:

Experience:
Minimum of 7+ years in employee relations, employment law or labor relations with a background in handling complex investigations and providing guidance on sensitive issues.
Proven ability to work autonomously in a fast-paced, high-growth environment.

Skills:
Strong bias for action and urgency to respond to business needs.
Expertise in policy development, compliance, and risk assessment.
Experience working with data to derive insights and influence business decisions.
Excellent planning, organization, and time management skills.
Ability to build influential partnerships across organizational lines.

Preferred Experience:
Experience with HRIS systems (e.g., Workday) and Microsoft Office Suite.
Experience in scaling processes and programs for global organizations.

Competencies:

Problem Solving:
Ability to identify and resolve complex issues and anticipate broader impact.
Experience conducting root cause analysis and recommending policy changes.

Communication:
Ability to handle sensitive information, communicate effectively, and build trust across all levels of the organization.

Adaptability:
Ability to thrive in a dynamic and changing environment.
Willingness to travel up to 35% as needed.