Requisition No: 840258
Agency: Department of Health
Working Title: STAFF ASSISTANT - 64028313
Pay Plan: Career Service
Position Number: 64028313
Salary: $35,000 - $37,000 annually
Posting Closing Date: 11/24/2024
Total Compensation Estimator Tool
Staff Assistant - 64028313
Open Competitive Opportunity
Salary: $35,000 – $37,000

Your Specific Responsibilities:

This is a responsible position performing a variety of technical, clerical, and administrative duties for an Environmental Health Division. The position includes working with and assisting the public, staff, management, and other public and private agencies involved with multiple environmental health programs. Working knowledge of computer database, spreadsheet and word processing programs is vital with expertise in creating, editing, and writing reports. Highly intelligent with the skill to make independent decisions and clearly communicate complex, technical, or specialized subject matter. Exhibit a friendly demeanor with the aptitude of assisting customers with courtesy, tact, and poise. The position works under the direction of the Environmental Manager and works closely with the Environmental Specialist III.

Required Knowledge, Skills, and Abilities:

• Ability to read, interpret, and apply relevant rules, policies, and procedures. Effectively relay information to clients and provide detailed responses to inquiries via phone, email, fax, or in person. Capable of researching and addressing customer questions, taking messages for staff, and processing permit applications.
• Skilled in operating and reconciling a cash drawer, processing credit/debit card payments, and managing the opening and closing of the front office daily.
• Strong communication skills for interacting with the public, clients, and government agencies to ensure effective program implementation and clear communication.
• Knowledge of office procedures and the ability to coordinate and perform assigned tasks efficiently while adhering to policies and procedures. Provide accurate and timely responses to clients and staff, maintain a professional demeanor, and demonstrate proficiency in spelling, punctuation, and grammar.
• Proficient in typing, organizing, and maintaining filing systems, entering data into various databases, and scanning documents. Address customer concerns in person, over the phone, and via email, and prepare outgoing mail and educational materials.
• Capable of presenting information to staff, clients, and community partners, and providing constructive feedback to both staff and supervisors.
• Ability to communicate professionally with clients, supervisors, and peers, providing information via telephone, written correspondence, email, or in person. Confident in delivering information to public audiences, organizations, or internal teams.
• Knowledge of personal computers and related software, with the ability to effectively operate office equipment such as copiers, scanners, fax machines, printers, cash registers, and credit card machines.

Qualifications:
Minimum –

• Associate’s degree from an accredited institution and one year of administrative experience, or three years of administrative or clerical experience.
• Must possess a valid Florida Driver’s License
• Emergency duty required of the incumbent includes working in special needs shelter or performing other emergency duties including but not limited to, response to or threats involving any disaster or threat of disaster man-made or natural.
• Have experience using Microsoft Word, Excel, Power Point, and Outlook
• Have at least 1 year of customer service experience
• Have at least 1 year of cash handling and credit card transaction experience
• Type a minimum of 35 words per minute. On-site testing will be performed before interview

Florida Department of Health Mission, Vision, and Values:

Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1900 27th Street, Vero Beach, FL 32960

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com).

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.