Objectives

Job Description

• Understand business processes and business needs. Collect, receive and clarify user requirements.
• Write and discuss with users to finalize Business Requirement Specification.
• Work closely with the Product Owner (PO) to understand product vision, priority, and roadmap, clarify and manage the product backlog.
• Ensure the team understands the product requirements & backlog and the product is delivered at high quality.
• Identifies and manages gaps, determining the effectiveness of proposed solutions and developing Business Requirements documents.
• Identify the risks associated with the proposed solution as well as the risk for not implementing the solution.
• Contributes to the conversion of business needs into functional designs and conducts product training as needed.
• Responsible for leading business users to prepare Test plans, Test cases with QC, and execute User Acceptance tests.
• Coordinate with users and internal team during the implementation and UAT to ensure the system delivery meets business requirements.
• Engage with and manage expectations of internal and external stakeholders to ensure alignment on project requirements, timelines, and deliverables
• Be involved in the end-to-end project lifecycle, from requirements gathering and analysis to solution design, implementation, and post-launch evaluation.
• Perform other responsibilities and duties assigned by the line manager in order to meet operational requirements.

Job Requirements

Skills & Knowledge & Qualification
Must have:

• At least 2-3 years in Business Analyst roles.
• Degree in Information System or related field is a plus.
• Experience in reading, analyzing, developing diagrams (UML and modeling tools,…),
• Familiar with product wireframe, mockup tools (such as Balsamiq, Figma…..)
• Strong strategic mindset and problem-solving skills.
• Being knowledgeable or experienced in an Agile environment, good logical and analytical thinking.
• Knowledge of SQL and data modeling.

Good to have:

• Knowledge about digital marketing, ERP is a plus.
• Having professional certificates in Business Analysis is a plus.

PMAX-er Identification

• Client Impact: Everything we do is ultimately to deliver real client impact and value.
• Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
• People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
• Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
• Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
• Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.

Benefits

• Competitive salary range with quarterly & yearly incentives and 13th-month salary
• Flexible working time with 2 days working from home per week and 15 paid leaves per year
• Insurance as full salary (SHUI)
• Annual health check-up and Healthcare Insurance PTI for all employees
• Laptop supply/allowance or support for laptop purchase costs on an individual basis
• Internal training & career development opportunities, and external L&D budget sponsorship
• Team bonding budget quarterly, snack time to engage team members
• Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
• Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
• Other staff welfare allowances.

Job Summary