Mô tả công việc:
(Mức lương: Thỏa thuận) 1/ Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:

• Be paid social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
• 13th month salary
• Lunch allowance.
• Health check packages once a year.

- Working hours from Monday - Friday

• Other benefits will be discussed during the interview
• Salary can be negotiable

Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:

• University graduated in relevant field;

• At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel

• Hardworking, proactive and teamwork spirit;

• Good interpersonal & communication skills;

• Good organizational and multi-tasking abilities;

• Good command of English/ Chinese be advanced

Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng