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Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

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• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you

We are looking for General Manager - Melia Ba Vi Mountain Retreat (Hanoi - Vietnam).

Nestled amidst the breathtaking natural vegetation of the Ba Vi Mountains, this stunning mountain resort also carries the irresistible charm of the French colonial era. The stunning panoramic views of the Northern Delta and the peaceful atmosphere of the oasis will wash away your worries and completely relax your body. This inspiring retreat combines European comfort with distinctive Vietnamese traditions, stimulating all the senses with its splendid design and impeccable service.
Just 55km from Hanoi, Meliá Ba Vi Mountain Resort is a destination that blends French colonial architecture with Vietnamese village style. The rooms are comfortable and have a rustic atmosphere from the terrace, garden or balcony, allowing you to enjoy the majestic mountain scenery while meditating. Using only local, fresh and organic ingredients, our chefs at Senses Restaurant and Tonkin Restaurant ensure a unique and memorable culinary experience.
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Position Profile:
The General Manager, as the highest position of the Hotel’s management, will be responsible for the whole operation and for the leadership of the Hotel’s team towards the achievement of all the objectives and within the implementation of the Company’s guidelines and policies. This position will maintain a strong relationship with the property owner through proactive and ongoing communication.

The General Manager will be in charge of the planning, coordination, management and analysis of results of all the departments and will oversee the implementation of the procedures and policies of Meliá Hotels International, and of the established goals and objectives.

The General Manager will uphold the service quality, the brand standards and the maintenance of the facilities, while ensuring the respect of the Health & Safety regulations and the Sustainability & Talent Management corporate policies.

Main requirements:

• At least 3 years of experience as General Manager in a Hotel of the same category and similar size in the international Hospitality.
• Proven management experience at high-scale/ luxury Resort Hotels.
• College level degree in Business Administration, Economics or equivalent Hotel Management or Tourism related education.
• Solid functional knowledge of all department operations.
• Outstanding leadership abilities.
• Strong Sales & Marketing skills.
• Excellent management of Human Resources & Talent.
• Management of profitability.
• Good knowledge of Revenue Management.
• Good understanding of the Sustainability and the Environmental protection areas.
• Excellent communication level in English is mandatory.

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.

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