R2753201 Key Account Manager

• Grade: L2-2
• Report to: National Key Account Lead - Vietnam
• Location: Ho Chi Minh City, Vietnam
• Job type: Permanent, full-time

About the job
Are you an experienced professional in key account management with a passion for driving sustainable sales growth and profitability? As a part of our Vietnam Key Account team, you will play a crucial role in shaping and executing strategies to achieve significant market share and portfolio profitability within key pharmacy chain accounts.

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

Main responsibilities:
1. Lead Business Strategy:

• Own and deliver the key account sales target, market share target, and sales growth ambition.
• Ensure the profitability and sustainability of each account’s investment strategy in line with channel and shopper strategy.
• Develop new emerging accounts based on business potential.

2. Develop and Execute Account Plans:

• Collaborate across internal functions (brand team, shopper marketing team, finance team) to develop channel strategy, business growth models, trade schemes, co-marketing activities, and account standards.
• Lead top-to-top Joint Business Planning (JBP) discussions with key account customers to build strategic partnerships.
• Drive category management to ensure category leadership and initiate demand-generating activities.
• Coordinate with internal functions and key account operation team to drive robust execution and maximize business performance.
• Manage supply and demand planning for each account, ensuring healthy inventory levels and sales performance.

3. Manage Customer Contracts and KPIs:

• Lead customer contract negotiations and governance.
• Track customer performance with clear KPIs.
• Hold customers accountable for commercial policies, trading terms, and performance KPIs.

4. Build Key Account Management Capabilities:

• Develop key account management capabilities within the team and organization, contributing to the transformation of the sales organization into a fit-for-future consumer healthcare environment.
• Build a talent pipeline for future key account management positions.
• Act as the key contact point with zone/regional stakeholders and represent the Vietnam Key Account team in zone/regional forums.

About you
Education and Experience:

• Bachelor’s degree in business, Marketing, or a related field.
• Minimum of 5 years of experience in key account management, sales, or related roles.

Industry Knowledge:

• Strong understanding of the consumer healthcare and pharmaceutical industry.
• Familiarity with local market dynamics and key account management best practices.

Language Skills:

• Fluent in both spoken and written English and Vietnamese.

Leadership and Strategic Skills:

• Proven ability to think strategically and lead high-performance teams.
• Demonstrated success in influencing across a matrix environment with excellent communication skills.
• Strong analytical skills to track performance and drive continuous improvement.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!