Requirements

• Managing operations for (e-Commerce) shipments including preparing waybills, verifying receiver details, inbound and outbound processing of all shipments through the warehouse , Excel or other platforms
• Handling daily Customer Enquiries (for example on shipment status) and problem-solving issues
• Communicating with Suppliers and Partners to successfully resolve any customer queries that we can’t solve ourselves
• Ensure the accuracy of, and assist in, the following up on shipping details, statuses, product and service information, SOP’s for Suppliers and Customers
• Assist the team to monitor Supplier’s KPI regarding the movement and storage of goods, collate this performance information and create KPI reports on weekly/monthly basis for the comapny and for the Customer
• Review Supplier invoices and check Customers’ billing
• Develop and amend SOP’s for Customers and Suppliers
• Perform any ad-hoc duties/projects as assigned by the supervisor

Requirements:

• Good command of written and spoken English and Mandarin, report to European boss
• Advanced knowledge of MS Office, with a special focus on Excel
• Data driven person who can cope with and do the analysis of various reports from suppliers or customers
• Data analytics skills
• Strong sense of responsibilities, teamwork
• Pro-active, detail-oriented and well-organized work ethic

Job Type: Full-time
Pay: 20,000,000₫ - 28,000,000₫ per month
Language:

• Vietnamese (Preferred)