Mô tả công việc:
(Mức lương: Thỏa thuận)

• Work with the Sales team to proceed Client's orders according to company's process, follow up and manage the orders to ensure that the services are delivered on time and effectively.
• Provide excellent Client support services through various channels (email, chat or phone)
• Report any issues affecting assigned tasks or client complaints to the line manager. Analyze the root causes of complaints and suggest corrective or preventive action.
• Monitor and analyze customer feedback, data, and performance metrics to identify trends, insights for services improvement.
• Support Sales Team in preparing and follow up Service Contracts.
• Maintain the weekly/monthly/bi-monthly reviews with team and line managers.
• Perform other duties as assigned by the line manager.

Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:

• Salary: Negotiable based on experience and track records
• A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
• Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
• Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
• Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.
• The opportunity to join a global business leader where you can grow in a wide range of business functions.
• The chance to build your professional expertise, business understanding, and leadershipcapabilities in a collaborative, challenging and results-oriented environment

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng
Yêu cầu công việc:

• At least 1-2 years of experience in Sales/Customer Support or Sales Admin role.
• College or Bachelor’s in Business Administration or related field
• Have knowledge of Economics, Finance, and Banking is preffered
• Fluent in English (4 skills), Preferable TOEIC 800 or IELTS 6.5
• Communication, negotiation, problem-solving skills
• Be flexible, dynamic, detail-oriented, and willing to learn

Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng