Vietnam Job Openings
CyberLogitec Vietnam
Service Desk (Junior)
October 30, 2024
- Receive requests from world-wide customers via email, website, phone call.
- Support to resolve customer’s problems encountered when using the company’s system.
- Most of customers come from US, Korea, Japan, Singapore, India, China, Turkey, etc.
- Work 5 days/week; including weekends, holidays, Tet holiday.
- Work in 3 shifts in rotation following company’s arrangement
- Shift 1: 6 AM – 2 PM
- Shift 2: 2 PM – 10 PM
- Shift 3: 10 PM – 6 AM
- Ability to analyze, logical thinking.
- Good English; ability to write, read well.
- Can use office software (Word, Excel, Outlook).
- Strong analytical and critical thinking.
- Experiences in Shipping & Logistic /Accounting/ERP
- Have a good spirit of learning, attitude and responsibility.
- Ability to work long-term.
- Knowledge of IT/ SQL and Database is an advantage
- Well trained and dedicated to being able to catch the pace smoothly
- Attracted salary based on the ability of the candidate and the general salary framework set by the company.
- Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year
- 13th-month salary and bonus for holidays
- Team building once a month
- Company trip: 1 time/year
- PVI Healthcare Insurance
- Full social benefits in accordance with the company and the law of Vietnam
- Professional environment and clear procedures.
- Great opportunity to improve English
- Opportunity to learn Logistics and professional management system of project development process
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