Mô tả công việc:
(Mức lương: Thỏa thuận)

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Communicates to his/her superior any difficulties, guest comments and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Prepares for service by ensuring:
• Grooming is impeccable and in accordance with ICHG personal presentation standards
• Outlet equipment is clean
• Equipment is sorted and stored
• Glassware is polished
• Flatware is polished
• China is clean
• Waiter stations are prepared
• Cutlery is placed for buffet and table service
• Tables are set
• Reservations are read and familiarized
• Special occasions are ready
• Music is on
• Lighting is on
• Outlet is ready for service and guest comfort
• Carries out effective service by ensuring:
• Guests are greeted and seated
• Daily specials are explained and upsold
• Food orders are processed accurately
• Trays and tray jacks are effectively used
• Food orders are taken quickly
• Payment methods are handled accurately
• Working areas are cleaned and re-set quickly
• Bar is clean
• Used ashtrays are regularly cleaned
• Guests are conversed with in relation to the food and beverage products
• Carries out effective beverage service by ensuring:
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
• Promoting and selling cocktails to guests
• Making and presenting cocktails
• Coffee and tea is served hot and in accordance with standard
• Take appropriate action to resolve guest complaints
• Food and beverage stock is stored in relation to hotel procedures
• Performs related duties and special projects as assigned

Chức vụ: Nhân viên/Chuyên viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:

• Uniform & Laundry
• 
  Duty Meals
• 
  Accident Insurance 24/7
• 
  Monthly service Charge
• 12 Annual Leave/Year
• Annual Health Check
• Participating job training, skill training by international hotel standards.
• Other benefits per Vietnam labor law.

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
Required Skills –

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Able to read and write English

Qualifications –

• Vocational School

Experience –
Food service experience with general knowledge of restaurant operations preferred.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Bàn,Chăm Sóc Khách Hàng,Nhà Hàng/Khách Sạn,Phục Vụ Bàn