About the role
The purpose of this role is to respond to enquiries and provide timely and accurate information and assistance to staff, consumers, and visitors to facilitate effective service delivery within a mental health care setting within West Moreton Health (WMH). The role will provide support for the management of the quality systems that ensures the environment is one of quality and safety.
About you
Our ideal candidate will be someone who can demonstrate the following:

• Sound communication skills with the ability to interact professionally and sensitively with all levels of staff, consumers and the public.
• Sound written communication skills to provide an administrative support function to a multidisciplinary team within a mental health care environment.
• Exceptional organisation and prioritisation skills and the ability to work autonomously in a self-directed manner while contributing to patient flow.
• Knowledge of or the ability to rapidly acquire knowledge of the internal information systems in addition to Microsoft Word and Excel.
• Knowledge of or ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital systems.
• Maintain discretion and exercise judgement where necessary within the scope of your role to solve immediate problems in situations where precedents have not been set and procedures not defined, ensuring a satisfactory outcome.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link
Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.