Job Title: Assistant Relationship Manager - Suncorp Bank
Req ID: 76392
Department: SB Agri & Regional Northern
Division: Suncorp Bank
Location: Emerald
About Us

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you’ll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.

About the Role

As an Assistant Relationship Manager in our Agribusiness Banking team, you’ll play a key role in helping to support the Senior Relationship Manager with the management and growth of a portfolio of valued Agribusiness customers. This is a fantastic opportunity to surround yourself with high integrity banking professionals whilst developing your knowledge and experience within Agribusiness Banking.

Role Location: Emerald, Central QLD

Role Type: Permanent, Fulltime

What will your day look like?

As an Assistant Relationship Manager, you will:
Support the Relationship Manager in managing and nurturing customer relationships within the assigned portfolio
Address client enquiries promptly and professionally, adhering to established service standards to enhance customer satisfaction
Proactively identify client needs, maintain accurate customer data and facilitate holistic service solutions through collaborative conversations
Provide constructive feedback on operational and risk-related issued to improve processes and contribute to ongoing enhancement initiatives within the region
Develop and maintain relationship with intermediaries, ensuring all referrals are directed to the appropriate management for further action and sales opportunities
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Tertiary qualifications in business, commerce, banking or finance are preferred but not mandatory
Demonstrated experience in customer growth and retention within financial services
Strong emphasis on customer-centricity, with excellent interpersonal skills to build relationships and influence others effectively
Proficient in conveying information clearly and confidently, both verbally and in writing, alongside strong problem-solving abilities to analyse and break down complex issues
Strong analytical skills with attention to detail

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

Suncorp Bank is a proud part of the ANZ Group and a place where you’ll be doing work that really matters. That’s because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members’ wellbeing is a top priority and we know it’s the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

. You can apply for this role by visiting ANZ Careers and searching for reference number 76392.

Job Posting End Date

04/10/2024 , 11.59pm, (Melbourne Australia)