At XRHealth, we're at the forefront of healthcare innovation, specializing in groundbreaking virtual reality (VR) and augmented reality (AR) solutions. We are seeking a highly motivated individual to join our expanding team in Australia.

Responsibilities

• Follow up with leads or people interested in getting healthcare services in our clinics
• Manage patient leads showing interest in our virtual clinic consisting of:
  • Explain our clinical offer
  • Enroll patients in the clinic
  • Booked the first appointment with physicians
  • Validate patient’s health insurance
• Be responsive on the phone with patients
• Remote work using sales tools such as Salesforce (CRM) and Aircall (online phone)
• Work in connection with our clinic based in Australia but also be coordinated with our remote offices in Boston and Barcelona
• Be creative and knowledgeable on the phone

Requirements/Skills:

• Previous experience in Customer or sales roles
• A result-oriented individual who can multi-task, organize, and prioritize work.
• You feel comfortable communicating over the phone and email.
• Ability to develop a deep understanding of our CRM system.
• Hybrid role working from home and occasionally attending our office in Vermont, Victoria, 3133.
• Schedule: 9 am - 5 pm (Melbourne time)

Nice-to-have skills:

• Educational Background/ Experience in the healthcare environment is a plus

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