Permanent ongoing position
Flexible, supportive work environment - hybrid arrangements, with 3 days on site (Tuesday/Wednesday/Thursday)
$96,365 - $104,848 p/a plus super & RDO

A little bit about the role

We have an opportunity for a Business Analyst who wants to join a leading Council to support our transformation journey with the goal of improving services to our local communities.

As the Business Analyst you will play a key role in delivering complex projects across council that will deliver organisational benefits.

The position will work closely with key users and business stakeholders across all levels of Council to ensure their needs are clearly understood. Documenting process, identifying pain-points, articulating requirements, and validating solutions to assist with delivery of highly complex projects.

About you

You will assist in the delivery of high-quality customer and business transformation of Council. Experience in development of user stories, acceptance criteria, functional requirements, business rules, process maps, and wireframes is required.

You will leverage your experience, strong facilitation communication skills to ensure that business needs are clearly understood and be able to communicate with a variety of stakeholders including executives.

You are outcome focussed and thrive on working with complex projects.

Your aptitude to grasp business processes, understand and appreciate business drivers, customer journeys and value propositions will be essential to the success of this role.

This is a fantastic role to showcase your existing knowledge and enthusiasm and develop your skills further. You will join a growing team, where peer-to-peer learning and collaboration will be a core component that drive success.

About working with us

We are focused on supporting our employees to achieve their work and personal goals. We offer flexible hybrid working arrangements, excellent staff employment conditions along with being in a prime Camberwell location surrounded by leading cafes, restaurants and other key amenities making this a fantastic work lifestyle opportunity.

Want to know more?

You can connect further and gain a better insight into this opportunity by reviewing the position description.

Employment requirements

Applicants must have the right to work in Australia.
Preferred applicants will be required to undergo a National Police Record Check

How to apply

Please submit your application online by 11:59 pm Wednesday 18 September 2024. All applications must be made via the online portal; no applications direct to the hiring manager or from recruitment agencies will be considered.

We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or pcd@boroondara.vic.gov.au to allow us to help in any way we can.

Who are we?

The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide change initiative, the Customer Experience Improvement Strategy (CEIS).

You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.

With so much going on it’s a great time to join Boroondara!