Australia Job Openings

Mission Australia

Case Manager

Alice Springs

PART TIME

September 3, 2024

Permanent Part Time |22.8 hrs p/w
Salary: $52,283 + Super + Salary Packaging
Location: Alice Springs, NT 0870
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

Join the Pre and Post Release Support Service (PPRSS) team and make a real impact on the lives of individuals reintegrating into the Darwin, Katherine, and Alice Springs communities after incarceration. As part of our dynamic team, you'll play a pivotal role in helping participants achieve personal goals, secure stable accommodation, and rebuild relationships, all while reducing the likelihood of reoffending. This exciting opportunity involves providing intensive case management, developing culturally appropriate Reintegration Care Plans, and collaborating with internal and external stakeholders to deliver the best outcomes for our participants.

You'll lead the charge in conducting risk assessments, offering therapeutic interventions, and convening case conferences, all while building strong relationships with participants and other team members. Your work will also include promoting PPRSS to referral agencies, engaging with partnership organizations, and ensuring thorough documentation in line with Mission Australia's policies. With opportunities for ongoing professional development through training and supervision, this role offers a chance to contribute meaningfully to the community while advancing your career.

Your key responsibilities will be to:

Develop, implement, and regularly review culturally appropriate Reintegration Care Plans tailored for each participant.
Collaborate with team members to complete necessary risk assessments.
Provide participants with brief therapeutic interventions and facilitate referrals to appropriate services.
Lead case conferences with key stakeholders to minimize service duplication and ensure optimal outcomes.
Deliver outreach services to participants, assisting them in transitioning to independence or other support services.
Foster strong internal relationships with participants and staff, contributing to the service's effectiveness and improved outcomes.
Build and maintain strong relationships with key external stakeholders.
Participate in program marketing activities, engaging both existing and new referral agencies.
Collaborate with partnership organizations to support PPRSS planning and participation.
Conduct promotional activities involving participants and the broader community.
Perform a variety of duties to support participants, including documentation, external referrals, support letters, interactions with other service providers, appointment coordination, and advocacy.

Requirements for Success

Extensive experience in the justice or community services sector, working with individuals who have complex needs.
Demonstrated expertise in a person-centred, recovery-focused, and strength-based approach to participant care, with a deep understanding of prison release processes and community and family reintegration.
Highly developed verbal and written communication skills.
Experience working both autonomously and as part of a multidisciplinary team, with the ability to navigate diverse inter-organizational relationships.
Proven ability to manage workload and time effectively, including the ability to set and achieve priorities in a high-demand work environment.
Advanced keyboard and computer skills, with competence in Client Information Management Systems.
Experience working with Aboriginal and Torres Strait Islander people in a community service setting, along with a strong knowledge of Aboriginal and Torres Strait Islander culture.
Valid NT driver's license.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email

talentattraction@missionaustralia.com.au

Your benefits

Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax

Free external, confidential counselling

Volunteering opportunities
Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
Additional $350 each year to help with cost of living in a remote area
Access to up to 3 additional days Personal/carers leave each year

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