Allianz Australia

Claims Service Consultant Liability

Sydney

FULL TIME

November 2, 2024

Claims Service Consultant – Liability
  • Take ownership of your own portfolio of complex legal liability claims.
  • Become part of a high-performing team that genuinely cares about your wellbeing.
  • Ongoing opportunities for learning, development, and flexible working arrangements.
  • Enjoy the benefits of a highly autonomous quasi legal role without the billables.

Do you believe the sum of the parts is greater than the whole?
As a Claims Service Consultant in our National Liability Claims team, you will be responsible for supporting our customers and ensuring the timely and cost-efficient management of a complex portfolio of legal liability claims. In this role, you will gain invaluable technical knowledge and the expertise to take ownership of your portfolio of claims, all while seeking the best possible outcome for all stakeholders.

You’ll be responsible for:
  • Managing a complex portfolio of claims arising from Public and Product Liability policies in a timely and cost-effective manner with a focus on personal injury.
  • Making policy coverage decisions, assessing allegations of negligence to determine liability, and negotiating quantum within a delegated authority.
  • Ensuring a high standard of service is maintained for our internal and external customers while building a network of professional relationships.
  • Continuous communication with internal and external stakeholders to report on claim developments, trends, and potential large losses.
  • Active communication and negotiation with panel solicitors, loss adjusters and service providers with a view to reaching the best possible outcome for all stakeholders involved.
  • Attending and advocating at Tribunal Hearings, Informal Settlement Conferences and Mediations under the guidance of senior staff

Important to success:
  • Tertiary qualifications in law and/or experience working in a legal environment is highly desirable but not essential.
  • Customer service experience and the ability to provide across a range of internal and external stakeholders.
  • Ability to plan prioritise effectively, organise asks and manage competing resources and demands.
  • Willingness to be a team player and support our collaborative and supportive culture.
  • Excellent verbal and written communication skills, combined with the ability to balance understanding, empathy, and compassion with the best commercial outcome for Allianz.
  • Strong negotiation and conflict resolution skills.
  • A vision of long-term career progression.

What's on offer:
  • Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Insurance products, deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

Job Level:
Entry Level
Location:
Sydney, NSW, AU, 2000
Melbourne, VIC, AU, 3000
Adelaide, SA, AU, 5000
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Australia
Employing Entity:
ALLIANZ AUSTRALIA SERVICES PTY LTD
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
58586
Position Cluster:
Non-Executive
New Job Alerts
Eastern Health

Clinical Risk Manager Medication Safety & Senior Pharmacist QUM

Box Hill

FULL TIME

November 19, 2024

View Job Description
Eastern Health

Deputy Clinical Director Spectrum

Richmond

FULL TIME

November 19, 2024

View Job Description
Outscal Technologies

Pre-Sales Engineer

Victoria

November 19, 2024

View Job Description
Spendless Shoes

RETAIL ASSISTANT MANAGER PART-TIME

PART TIME

November 19, 2024

View Job Description
Epworth Healthcare

Senior Mental Health Intake Clinician - Psych / OT / SW / Mental Health Nursing

Camberwell

CONTRACT

November 19, 2024

View Job Description
KBR

Combat Systems Engineer

Matraville

FULL TIME

November 19, 2024

View Job Description
Beacon Lighting

Full Time Lighting Designer / Sales Associate

Claremont

FULL TIME

November 19, 2024

View Job Description
Just Better Care

Registered Nurse/Package Manager

Richmond

PART TIME & CONTRACT

November 19, 2024

View Job Description
Irises Support Services

Occupational Therapist

Essendon

FULL TIME & PART TIME

November 19, 2024

View Job Description
Better Rehab

Occupational Therapist

FULL TIME

November 19, 2024

View Job Description
Looking for similar job?
RAA

Claims Specialist - Case Management Team

Mile End

FULL TIME

September 23, 2024

View Job Description
Gallagher

Claims Assistant

Melbourne

FULL TIME

October 11, 2024

View Job Description
Marsh

Claims Advisor (Financial Lines)

Sydney

FULL TIME

October 15, 2024

View Job Description
Allianz Australia

Claims Service Officer

Melbourne

FULL TIME

October 16, 2024

View Job Description
MetLife

Claims Case Manager

Sydney

FULL TIME

October 18, 2024

View Job Description
Systech International

Claims Consultant

FULL TIME

October 16, 2024

View Job Description
See What’s New: Allianz Australia Job Opportunities
Allianz Australia

Martech Manager, Salesforce Marketing Cloud Developer

Sydney

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Senior Manager Financial Assurance & Control

Sydney

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Claims Service Consultant

Darwin

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Injury Management Specialist

Melbourne

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Customer Service Specialist

Melbourne

FULL TIME

November 8, 2024

View Job Description
View More Jobs by Allianz Australia
New Job Alerts
Eastern Health

Clinical Risk Manager Medication Safety & Senior Pharmacist QUM

Box Hill

FULL TIME

November 19, 2024

View Job Description
Eastern Health

Deputy Clinical Director Spectrum

Richmond

FULL TIME

November 19, 2024

View Job Description
Outscal Technologies

Pre-Sales Engineer

Victoria

November 19, 2024

View Job Description
Spendless Shoes

RETAIL ASSISTANT MANAGER PART-TIME

PART TIME

November 19, 2024

View Job Description
Epworth Healthcare

Senior Mental Health Intake Clinician - Psych / OT / SW / Mental Health Nursing

Camberwell

CONTRACT

November 19, 2024

View Job Description
KBR

Combat Systems Engineer

Matraville

FULL TIME

November 19, 2024

View Job Description
Beacon Lighting

Full Time Lighting Designer / Sales Associate

Claremont

FULL TIME

November 19, 2024

View Job Description
Just Better Care

Registered Nurse/Package Manager

Richmond

PART TIME & CONTRACT

November 19, 2024

View Job Description
Irises Support Services

Occupational Therapist

Essendon

FULL TIME & PART TIME

November 19, 2024

View Job Description
Better Rehab

Occupational Therapist

FULL TIME

November 19, 2024

View Job Description