Allianz Australia

Customer Service Specialist

Melbourne

FULL TIME

November 8, 2024

.
Customer Service Specialist | Club Marine | Melbourne CBD and Bayside

  • Melbourne CBD with a move to Bayside Melbourne
  • Full-time permanent opportunity with great staff benefits
  • Hybrid and Flexible working arrangements

Club Marine is Australia's largest boat insurance provider, , and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ We’ve been protecting the needs of Australian boaties since 1959 with thousands of satisfied members across Australia trusting Club Marine with their boat insurance needs.. When you work at Allianz, you are part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way.
What if you could put the customer at the heart of everything you do?
We are currently seeking two (2) Customer Service Specialists.

The ideal person for this role will be flexible in their approach and have a strong focus on Customer Service. As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our members. and our community.

  • You must have the flexibility to work anytime from 8 am to 8 pm (AEST) from Monday to Friday and occasionally from 8 am to 4 pm (AEST) during Saturday/Sunday.

You'll be responsible for:
  • Answering a mixture of Inbound calls from Members & Partners; including providing quotes, issuing policies, managing & renewing existing policies and providing general information.
  • Managing & responding to own portfolio of daily correspondence

About you:
  • Motivation to expand, learn, and grow within a high performing team
  • Experience in Customer Service & Sales
  • Proven strong verbal and written communication skills
  • Proven problem-solving ability and a keen eye for detail
  • Proactive time management skills
  • Sound computer skills
  • General knowledge or passion of boats will be highly regarded

What's on offer:
  • Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

About Us
Club Marine Insurance is proud to be a supporter of Australian boaters. As Australia’s largest provider of boat insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 50 years. Underwritten by Allianz, one of Australia’s largest general insurers, we’re not just for the boating community, we’re actively part of it as supporters of yacht clubs, fishing tournaments, boat shows, regattas, and volunteer marine groups.

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

Job Level:
Entry Level
Location:
Melbourne, VIC, AU, 3000
Area of Expertise:
Sales & Distribution
Unit:
Allianz Australia
Employing Entity:
ALLIANZ AUSTRALIA SERVICES PTY LTD
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
59328
Position Cluster:
Non-Executive
New Job Alerts
Spendless Shoes

RETAIL ASSISTANT MANAGER PART-TIME

PART TIME

November 19, 2024

View Job Description
Beacon Lighting

Full Time Lighting Designer / Sales Associate

Claremont

FULL TIME

November 19, 2024

View Job Description
KBR

Combat Systems Engineer

Matraville

FULL TIME

November 19, 2024

View Job Description
Epworth Healthcare

Senior Mental Health Intake Clinician - Psych / OT / SW / Mental Health Nursing

Camberwell

CONTRACT

November 19, 2024

View Job Description
Eastern Health

Clinical Risk Manager Medication Safety & Senior Pharmacist QUM

Box Hill

FULL TIME

November 19, 2024

View Job Description
Outscal Technologies

Pre-Sales Engineer

Victoria

November 19, 2024

View Job Description
Eastern Health

Deputy Clinical Director Spectrum

Richmond

FULL TIME

November 19, 2024

View Job Description
Looking for similar job?
Crown Equipment

Customer Experience Representative

Smithfield

FULL TIME

September 23, 2024

View Job Description
Amazon Web Services Australia Pty Ltd

Customer Solution Manager, Financial Services

Sydney

FULL TIME

September 23, 2024

View Job Description
Repco

Customer Development Manager Repco - Mildura Region

Mildura

FULL TIME

September 23, 2024

View Job Description
Assetlink

Customer Service Member

North Ryde

PART TIME

September 22, 2024

View Job Description
Jacobs

Customer Furnished Services

Newcastle

FULL TIME

September 22, 2024

View Job Description
CAVOS PRODUCTS

Customer Service Officer Padstow

Padstow

FULL TIME & PART TIME & CONTRACT

September 22, 2024

View Job Description
See What’s New: Allianz Australia Job Opportunities
Allianz Australia

Martech Manager, Salesforce Marketing Cloud Developer

Sydney

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Senior Manager Financial Assurance & Control

Sydney

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Claims Service Consultant

Darwin

FULL TIME

November 10, 2024

View Job Description
Allianz Australia

Case Manager 1 1

Geelong

FULL TIME

November 8, 2024

View Job Description
Allianz Australia

Customer Service Specialist

Melbourne

FULL TIME

November 8, 2024

View Job Description
View More Jobs by Allianz Australia
New Job Alerts
Spendless Shoes

RETAIL ASSISTANT MANAGER PART-TIME

PART TIME

November 19, 2024

View Job Description
Beacon Lighting

Full Time Lighting Designer / Sales Associate

Claremont

FULL TIME

November 19, 2024

View Job Description
KBR

Combat Systems Engineer

Matraville

FULL TIME

November 19, 2024

View Job Description
Epworth Healthcare

Senior Mental Health Intake Clinician - Psych / OT / SW / Mental Health Nursing

Camberwell

CONTRACT

November 19, 2024

View Job Description
Eastern Health

Clinical Risk Manager Medication Safety & Senior Pharmacist QUM

Box Hill

FULL TIME

November 19, 2024

View Job Description
Outscal Technologies

Pre-Sales Engineer

Victoria

November 19, 2024

View Job Description
Eastern Health

Deputy Clinical Director Spectrum

Richmond

FULL TIME

November 19, 2024

View Job Description