• Giving expert injury management advice ensuring responsiveness and quality in your decision making
• Supporting and assisting case managers with the review and liability determination of a range of medical and like and surgery requests and managing our treatment request timeliness compliance standards
• Leading initiatives that are aimed at improving efficiency, responsiveness, and quality decision making that contribute to overall team performance and culture
• Liaising appropriately with treating health practitioners, injured workers and employers regarding a worker's recovery and injury management
• Demonstrating leadership through your education, coaching, and development of case managers
• Supporting the achievement of performance and compliance benchmarks across the workers compensation business unit

• Extensive injury management experience /case management within a personal injury scheme environment (Vic Workers Compensation Scheme experience will be highly regarded)
• Allied Health qualification is desirable
• An ability to build rapport with varying stakeholders including allied health professionals, workers, employers and our internal team members
• An aptitude for coaching and developing others
• Excellent communication and presentation skills

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.