Australia Job Openings

Serco

Clinical Recruitment & Credentialing Officer

Melbourne

FULL TIME

October 18, 2024

Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Predominately work-from-home, hybrid working model
Melbourne based preferred, but open to candidates across Australia
Supportive and collaborative team environment
Professional development opportunities
Impactful role ensuring healthcare compliance and quality

Make an impact at Serco
As a Clinical Recruitment and Credentialing Officer, you'll play a crucial role in ensuring the highest standards of care and compliance within our healthcare services. Reporting to the Clinical Credentialing and Compliance Manager, you'll manage the credentialing process, conduct interviews for new staff, and support ongoing compliance for existing employees. You will also assist in educational and training needs.
As a key member of the Health Hub team, you’ll make a positive impact by:

Undertaking clinical credentialing of new applicants using Serco’s My Cred tool.
Conducting clinical interviews and reviewing reference reports.
Supporting secondary role credentialing processes to ensure compliance.
Providing clinical guidance to the recruitment team on credentialing standards.
Acting as a key resource to ensure all positions remain up to date and compliant.

Serco is a place for you
To be successful in this role you’ll have:

Tertiary qualifications in nursing, allied health, or a related healthcare field.
Current unrestricted registration with AHPRA.
At least 4 years post-graduate experience in a healthcare setting.
Recent experience in clinical recruitment and credentialing.
Strong communication skills and ability to work with diverse teams.
Proficiency in MS Office (Teams, Outlook, Word, Excel).
Ability to manage competing demands and meet deadlines.

As part of a global organisation, you’ll be supported in your growth and development while contributing to healthcare services that make a difference. Enjoy the flexibility that comes with Serco’s long-term, government-backed contracts, and the opportunity to work in a highly supportive environment.

Are you ready to do important work that really matters?
At Serco, we focus on solving the world’s most complex challenges. Our work touches the lives of millions, and we offer unique opportunities to make a positive impact across our core capabilities in Health, Defence, Justice, Immigration, and more.
We celebrate diversity and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability. By joining us, you’ll access networks led by colleagues passionate about inclusion and belonging.

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Impact a better future at Serco.

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