Customer Banking Manager - Service Centre - Bright

We are a customer and community focused network of branch colleagues

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

Full Time position, 38 hours per week

• Monday 8.30am - 5.00pm, Tuesday - Friday: 8.40am - 5.00pm

You will be joining one of our Multi-Channel Branches!

What is a Multi-Channel Branch?

• Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
• After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

As the Customer Banking Manager in our Bright Branch, you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers.

This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.

See yourself in our team

The Retail Bank is the public face of Comm Bank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers.

What will help you succeed?

We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment. This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role.

You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.

If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 25/10/2024

Job ID REQ221198