Customer Banking Specialist Relief - Greater Hobart Area

We are seeking enthusiastic customer service professionals to join our Hobart branch team for a permanent part time career opportunity.

Please note that rosters are predetermined. Before applying please ensure you are available to cover one of the following rosters:

• 30 hours per week
• Monday: Friday: 9.30am - 4.00pm
• Must be able to travel - provide relief across branches in the Greater Hobart Area

Do work that matters

As the public face of Comm Bank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

See yourself in our team

As the Customer Banking Specialist Relief in our Hobart Branch, you'll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Must be able to travel / support local branches: Sandy Bay, Kingston, Huonville, Rosny, Sorell, Moonah, Glenorchy, New Norfolk and Oatlands
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers' financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

We're interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with Comm Bank and improving the financial wellbeing and lives of our customers

If this role matches your experience and career goals, apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 23/10/2024

Job ID REQ221215