Australia Job Openings
Good Drinks Australia
Customer Experience Centre - Outbound Sales Consultant
CONTRACT
September 20, 2024
About Us
At Good Drinks Australia, we continue to redefine the landscape of beer and alcoholic drinks. Become part of a company where a vibrant workplace culture meets an iconic family of brands. Whether you’re drawn to the excitement of brewing or the allure of brand strategy, Good Drinks offers a dynamic environment where your potential is nurtured. Our workplace is more than a space – it’s a community of passionate individuals shaping the future of the alcoholic beverage industry.
Description:
Act as first point of contact for Customer, Consumer & Sales enquiries for our network of existing customers across Australia
- Manage customer interactions especially in regional areas over the phone and utilising our CRM system to record communication for the Field Sales Team.
- Collaborate with our Field Sales Team to deliver an outstanding experience for every customer.
- Work to drive daily KPI’s to increase sales through the Good Drinks business.
- Exceptional customer service skills, with a customer centric mindset
- Excellent communication skills, written and verbal
- Computer literate with an eye for detail
- Ability to build rapport and create sustainable relationships with our customers and stakeholders
- Target driven and able to work to KPI’s and targets
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