Australia Job Openings
Quayclean Aust. Pty Ltd
Customer Service Manager
Perth
FULL TIME
September 4, 2024
We are recruiting for individuals who show good leadership capability and an excellent eye for detail and good co-ordination of labour skills in Perth.
Working as part of the Quayclean operational team this role is responsible for providing outstanding customer service by leading and motivating their team and developing loyalty programs to increase customer satisfaction. A primary component of this role is to manage the relationships between Our Company and clients. The Customer Service Manager is also responsible for:
1.Developing and reviewing policies, programs and procedures concerning customer relations and services provided.
2. Managing, motivating and developing staff and contractors providing customer services or dealing with customers.
3. Planning and implementing services to follow up customer satisfaction post job completion; modify and improve services provided accordingly.
4.Liaising with other units, service agents, contractors and customers to identify and respond to customer expectations.
The ideal candidate should be an Australian Permanent Resident or an Australian Citizen and should hold a Diploma along with 2 years of Full-time experience as a Customer Service Manager
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Are you a Permanent Resident or Citizen of Australia
- Diploma (Required)
- Customer Service Manager: 2 years (Required)
Application Deadline: 04/10/2024
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