Apply for Customer Service Representative Role at Avis Budget Group

Australia Job Openings

Avis Budget Group

Customer Service Representative

Launceston

FULL TIME

October 11, 2024

Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.

Both Casual and Fulltime positions are available
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grown and move internally within our business

About the Role
In this role you will be the face of our brand! You will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.
What you’ll do

Establishing customer car rental needs by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries

Perks you’ll get

Hourly pay + loadings + commission incentives
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential

What we’re looking for

Applicants must have a full and valid driver’s license
Ability to work in a fast paced environment while delivery exceptional customer service
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information

Who we are 
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. 
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. 
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Job Type: Full-time
Pay: From $25.80 per hour
Benefits:

Employee discount
Referral program

Schedule:

Afternoon shift
Day shift
Evening shift
Morning shift
Night shift
Shift work
Weekend availability

Supplementary Pay:

Overtime pay
Performance bonus

Licence/Certification:

Full Driver Licence (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

We regret to inform you that this job opportunity is no longer available as it has expired

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