Australia Job Openings

DuBois Chemicals

Customer Service Representative

Tullamarine

FULL TIME

November 19, 2024

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

POSITION SUMMARY:

A variety of duties include:

Efficient and timely processing of customer orders and invoicing
Ability to go above and beyond to ensure a positive customer experience
Capacity to thrive in a high-volume order processing environment and can maintain resilience
Enthusiastically communicate to customers monthly specials and promotions
Actively handle high volume emails and phone calls with commitment and timely follow-up to resolution
Assist with counter sales in a personable and professional manner
Processing of Returned Goods ensuring accuracy and follow up
Accurately maintain and update CRM and asset data
Handling and researching customer enquiries

ABOUT YOU:

To be successful in this role, you will need to demonstrate the following:

High attention to detail and accuracy a must
Must possess a friendly and upbeat personality
Strong data entry skills with a high level of computer literacy
Embrace challenges with a ‘can do’ positive attitude
Ability to go above and beyond to ensure a positive customer experience
Excellent communication with active listening skills
Ability to work effectively and cohesively in a small team environment
Reliable and punctual
Experience in an inventory order processing role in a wholesale environment is a must

Applications for this role close at 5:00 PM on Sunday, December 1, 2024

You will be rewarded with a competitive salary and the opportunity to work with a market leader that is continuing to grow in volume, product offering and employee experience.

WE DO NOT PROVIDE SPONSORSHIP OR SUPPORT PROVISIONAL OR TEMPORARY VISA HOLDERS, THEREFORE, YOU MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK PERMANENTLY IN AUSTRALIA.

For more information about Du Bois Chemicals Australia, please visit http://duboischemicals.com.au/

Employer questions

Your application will include the following questions:

Do you have customer service experience?
What's your expected annual base salary?
Do you have order processing experience?
Do you have data entry experience?
Which of the following statements best describes your right to work in Australia?

Du Bois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

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