• Efficient and timely processing of customer orders and invoicing
• Ability to go above and beyond to ensure a positive customer experience
• Capacity to thrive in a high-volume order processing environment and can maintain resilience
• Enthusiastically communicate to customers monthly specials and promotions
• Actively handle high volume emails and phone calls with commitment and timely follow-up to resolution
• Assist with counter sales in a personable and professional manner
• Processing of Returned Goods ensuring accuracy and follow up
• Accurately maintain and update CRM and asset data
• Handling and researching customer enquiries

• High attention to detail and accuracy a must
• Must possess a friendly and upbeat personality
• Strong data entry skills with a high level of computer literacy
• Embrace challenges with a ‘can do’ positive attitude
• Ability to go above and beyond to ensure a positive customer experience
• Excellent communication with active listening skills
• Ability to work effectively and cohesively in a small team environment
• Reliable and punctual
• Experience in an inventory order processing role in a wholesale environment is a must

• Do you have customer service experience?
• What's your expected annual base salary?
• Do you have order processing experience?
• Do you have data entry experience?
• Which of the following statements best describes your right to work in Australia?