Are you a driven and customer-focused individual with a passion for delivering exceptional service? My State is seeking a dynamic Customer Service Representative to become the face and voice of our bank. As a key member of our retail team, you will be the first point of contact for our valued customers, assisting them with their everyday banking needs.
A Day in the Life:
As a vital member of our Devonport team, you'll shape your promising career in finance, banking, and retail. You'll thrive as a key point of contact and connection, gaining essential knowledge while assisting customers with transactions and introducing them to My State's banking options. Your daily work matters – not only in shaping customer experiences but also in your career journey. We're committed to your growth, providing dedicated time for learning and development. Your journey at My State is more than a role; it's an opportunity to be part of a supportive team that wants to see you succeed.
Key Skills and Strengths:
We’re looking for candidates who excel in effective communication, possess strong problem-solving skills, and demonstrate a commitment to exceptional customer service. If you can connect with customers, resolve issues efficiently, and maintain a positive and professional demeanour, you're exactly who we're looking for to join our team as a Customer Service Representative.
About Us:
Oh hi! We’re My State. You might know us as Tasmania’s local bank, but our group also includes TPT Wealth.
Now employing over 350 people and offering products and services all around Australia, My State Limited is growing quickly, both in and outside of Tassie. It’s a really exciting time to join our team. We’re determined to do things in ways they’ve never been done before and make a real difference in the lives of our customers.
We know we’re better when we’re in this together and only win when our people, customers, and community win too.
Our strategy is bold and brave, and we’re growing quickly. That means lots of failing, learning, and trying again. It takes energy and courage to chase the better every day. Does that sound like you? Could you be the next person we’re looking for?
To request a position description or for any further information, please get in touch with us at talent@My State.com.au.
Apply Now!
To apply for this role, click “Apply Now” by midnight Sunday November 10th 2024. A cover letter with a little about who you are and why you're excited about this role would help us see if you're a great match for our team.


Employment with My State is subject to a Bankruptcy, Police, and Credit check to verify your suitability to work in the finance sector.
My State Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.